FAQs

Questions people often ask.

Clear answers about services, support, accommodation, visits and getting in touch. If your question is not here, the team can talk it through with you.

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The answers below are based on the current public service information. They are a starting point, not a clinical or eligibility assessment.

Frequently asked

Clear answers, without the jargon.

Open one question at a time. You can also call or email the team if your situation needs a more personal answer.

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