St Alex Support · North London

Helping people live with greater independence.

Person-centred care, support and accommodation designed around individual needs, goals and everyday life.

Speak to our team020 8440 6060
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Person-centred support
Flexible support options
Experienced support team
CQC-registered service

Quality and accountability

Caring well means being accountable.

St Alex’s regulated service information is published by the Care Quality Commission. We link you to the official source so you can see the detail for yourself.

Service-level record

Good

Overall rating

Latest review
6 July 2023
Regulated activity
Personal care

This is a service-level rating. The CQC provider page states that there is no overall provider rating.

The St Alex approach

Support built around the person, not the system.

We start by listening to the person, understanding what matters to them and building support around their goals.

Plans are individual, practical and designed to change as life changes. That might mean support with a tenancy, routines at home, community participation, personal care or the confidence to take the next step.

Choice and dignity
Individual support plans
Community participation
Responsive to changing needs

A clear starting point

Support can be practical, personal and shaped around real life.

The right support may look different for each person. These are some of the areas St Alex describes helping with across its services.

01

Everyday living

Routines at home, personal care, shopping, managing money and keeping a tenancy on track.

02

Choice and confidence

Individual plans that keep preferences, goals, dignity and independence at the centre.

03

Community connection

Support to attend college, access local opportunities and stay connected to people and places that matter.

Services

Find the right kind of support

Explore the ways St Alex can support people to live with more choice, confidence and independence.

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Supported living

A home of your own, with the right support around you.

Tailored support that helps people maintain their tenancy, develop everyday life skills and move towards greater independence.

Individual support plans reviewed as needs and circumstances change

Support to maintain a tenancy and manage everyday routines

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A support conversation taking place at home

Domiciliary care

Support that comes to you, in the place you call home.

Flexible care and support at home, from a few hours a week to arrangements that provide support around the clock.

Personal care and practical support at home

Flexible support for people living on their own

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Outreach floating support

Practical support for the things that matter in everyday life.

Flexible support for specific tasks such as shopping, attending college, managing money or sustaining a tenancy.

Support with agreed everyday tasks and routines

Help to minimise tenancy difficulties

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A calm, furnished shared living room

Affordable & shared housing

A place to live, with support that fits around you.

Housing options that combine a home in the community with practical housing-related support or onsite support from the St Alex team.

Support to identify suitable accommodation

Help with housing benefit claims and tenancy sustainment

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Who we support

Support that sees the whole person

Our support is shaped around individual needs, preferences and aspirations.

01

People with learning disabilities

Support that helps people build confidence, choice and everyday independence.

02

People with mental health needs

A steady, respectful approach that can adapt as needs and circumstances change.

03

People with complex or forensic support needs

Tailored support grounded in individual plans, dignity and community participation.

04

Young people leaving care

Practical support for the transition towards a stable home and greater independence.

05

People who need support to live independently

Flexible help with home, routines, decisions and the things that matter day to day.

How support works

A thoughtful process, from first conversation onwards

01

Understand

We listen to the person and understand their needs, preferences and goals.

02

Plan

We create an individual support plan around what matters to them.

03

Support

We provide practical, emotional and day-to-day support.

04

Develop

We build confidence, independence and community participation.

05

Review

We adapt support as needs and circumstances change.

Support finder

Not sure where to start?

Answer three simple questions and we’ll point you towards the most useful next conversation. This is a guide, not a medical assessment.

Step 1 of 333%

What kind of support are you looking for?

Accommodation

A place to call home, with support available.

St Alex describes affordable housing and shared housing options, including furnished rooms, shared facilities and housing-related support.

Ask about accommodation
A calm furnished shared living room

Why St Alex

Values you can feel in the way we work

Innovative

We listen, learn and look for better ways to support positive outcomes.

Honest & ethical

We communicate clearly and treat people with respect at every stage.

Responsive

We stay attentive to changing needs and respond with practical support.

Equal opportunity

We value inclusion and work to create space for people to participate.

Person-centred

Plans start with the person, their choices, their goals and their everyday life.

A support conversation at home

Real life, real priorities

The goal is not just support. It is a life that feels like yours.

From a familiar routine at home to a trip into the community, good support makes space for ordinary moments, meaningful choices and relationships that matter.

Questions

Clear answers, without the jargon

A few of the questions people ask before they get in touch.

Start a conversation

Let’s talk about what support you need.

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